IT operations automation is the practice of managing important operational activities without the assistance of humans via the use of automated applications and systems. As a result, the time spent on high-value projects by IT operations teams is increased, manual risks are greatly diminished, auto-remediation is offered, and troubleshooting is streamlined.
According to a Dynatrace Survey, IT teams complete manual operations on average for 44% of their time to keep the lights on. This number isn’t anticipated to change because, ironically, 70% of the CIOs who participated in the study believe that cloud services will increase the need for routine maintenance and human labor. It is worthwhile to invest in automation since it helps in IT infrastructure risk management.
At its core, this is a complex issue. To replace manual procedures, there are several automation products available on the market. However, many of these products are point solutions for particular suppliers (Azure, SAP, AWS) or specific tasks, like data entry. As a result, even if you have a dozen automation solutions, none of them can be easy to interface with other products.
Below are the top five advantages of automating IT operations for an IT infrastructure provider.
1. Reduce Human Error
Companies have lost billions of dollars due to human error. Even if staff members try to prevent mistakes, a few may happen despite their inadvertent nature.
Your IT infrastructure’s automated workflow reduces the chance of such failures by minimizing human contact with operations like allocating servers for data processing. This not only raises the standard of the work but also frees you up to concentrate on core innovation and development rather than fixing mistakes. This is one of the reasons automation is suitable for IT infrastructure risk management.
Reduce human error by automating repetitive, routine processes like establishing servers or upgrading permissions. This also lessens the frequency and impact of outages. Platforms for automation in IT operations also offer dependability for transferring large amounts of data, and it helps save time for IT infrastructure service providers.
3. Increasing Visibility
Your team can better understand your automation environment by centralizing control over automated procedures. This entails monitoring resource usage to spot bottlenecks and boost performance and using Gantt views to monitor process execution and spot delays. Reporting can also be utilized to give actionable insights into workflows and processes.
Your IT infrastructure risk management team can also have a single central repository for logs, making troubleshooting simpler than sifting through numerous logs in search of numerous point solutions.
4. Automate Maintenance
As vendors handle updates and maintenance, cloud-based services and platforms might be advantageous. However, not every IT infrastructure service provider can transport delicate processes through data centers run by other parties. In this situation, an on-premises automation platform with self-healing capabilities can be used. Pre-emptive error detection is now available thanks to vendors offering deployment-friendly optimization options based on environmental evaluations and informing users when a potential conflict is foreseen.
IT operations teams can work more efficiently with fewer resources, alleviating strain on overworked workers and giving IT more time to concentrate on long-term strategic objectives that align with the company’s goals.
Is Automation of Infrastructure Always Beneficial?
An IT infrastructure service provider needs automation if it wants to boost productivity, streamline procedures, and improve security. To achieve your intended results, you must carefully analyze its advantages and best practices, and automation can cost the company money if neglected.
Laying the Groundwork for Contemporary IT Operations
Automating tasks and procedures increases productivity, decreases errors, and saves time. But the tale is not over yet. Although automation helps IT Infrastructure service providers work more efficiently, there is still an opportunity for improvement or optimization.
With the rapid advancement of technologies like artificial intelligence, low-code REST API adapters, and no-code development platforms, IT can now build dynamic, adaptable systems that look after themselves. IT operations teams need to use these new capabilities to stay ahead of the trends and competition in the digital transformation as customer expectations and market needs evolve.
To manage and optimize complex settings, IT firms use artificial intelligence to predict bottlenecks, delays, and failures. AI solutions can start auto-remediation procedures and reroute resources to stop CPU overloads and process failures by gathering and analyzing enormous amounts of data.
The Mean Time To Repair (MTTR) in the event of problems is also significantly decreased by adopting AIOps solutions because they give visibility into all applications and system dependencies.
A NoOps strategy uses AI or ML to handle more complex, time-consuming tasks while using intelligent automation tools to automate day-to-day operations fully. Through a self-service portal, business team members and developers could subsequently carry out procedures independently and provision resources utilizing infrastructure-as-code. Operations would essentially be automated.
To find and automate as many business and IT operations as possible, hyper-automation uses artificial intelligence and machine learning. Most companies install several automation solutions on an as-needed basis, leaving many manual operations that still need to be automated. By leveraging low-code process development and intelligent orchestration technologies, a unified approach to automation can be used to close the gaps in the organization’s ‘patchwork’ automation.
What Did You Learn?
An efficient technological partner to improve your IT infrastructure service provider is automation. Due to automated operations, infrastructure elements can provide improved technology services for people to accomplish their duties. The value automation offers to your company in terms of expansion and adaptability is something you should carefully evaluate.
Along with the advantages, you should examine how people feel about automating work procedures. They shouldn’t feel any less essential or uneasy about their jobs as a result, under any circumstances. A superb automation system cannot completely replace human interactions; therefore, ignoring this factor can cause instability at work.